Have questions about specific items or an order? Feel free to email us or use our live chat. It's no problem at all! 💌💬

You can reach us by email at info@nipponkawaii.nl . We're also available during office hours via the chat function on our website for all your questions.

We'll do our best to respond to your chat message as quickly as possible, usually within 4 hours. During conventions, we're only available by email. You can find an overview of the conventions on the Events page. Please note that it may take longer for us to respond during these days.